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Privacy Policy

At Invisible Illnesses Inc., your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and engage with our services. By using our website, you consent to the practices described in this policy.

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1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, email address, phone number, postal address, and other similar contact details.
Demographic Information: Age, gender, and other relevant demographic data.
Health-Related Information: Details regarding your health conditions, invisible illnesses, or any other information you voluntarily provide to us for support or services.
Financial Information: Payment details when making a donation or purchasing from our online store. We do not store any information.
Technical Information: IP address, browser type, device information, and other data related to your interaction with our website. 

 
2. How We Use Your Information
We use the collected information for various purposes, including:

Providing Services: To deliver the services, resources, and support that you request from us.
Communication: To send you newsletters, updates, event information, and responses to your inquiries.
Donations and Purchases: To process your donations, purchases, and manage your financial transactions.
Improving Our Services: To analyze and improve the functionality of our website and services.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

 

3. Disclosure of Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may disclose your information in the following cases:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing transactions, or providing services on our behalf.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Invisible Illnesses Inc., our users, or others.
With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

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4. Security of Your Information
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Rights and Choices
You have the right to:

Access Your Information: Request access to the personal information we hold about you.
Correct Your Information: Request corrections to any inaccurate or incomplete personal information.
Delete Your Information: Request the deletion of your personal information, subject to legal obligations.
Opt-Out: Unsubscribe from our communications or opt-out of certain data processing activities.
To exercise these rights, please contact us

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage of our website. You can manage your cookie preferences through your browser settings.

7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Invisible Illnesses Inc.
enquiries@invisibleillnesses.org.au
08 6140 39 77

We are committed to protecting your privacy and ensuring that your personal information is handled with care and respect.






 

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